Data We Gather and Why We Need It
When you open an account, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. We need this to verify your identity, process your deposits and withdrawals, and keep your account secure. If you
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contact our support team, the conversation is logged so we can follow up properly. We also collect device and session data — browser type, IP address, pages visited — to keep the platform stable and to detect unusual activity on your account. We do not collect
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more than we need for these purposes. Payment transaction records tied to bKash, Nagad or Rocket are kept only as long as required for account and dispute resolution. If you stop using your account, we retain the minimum data required by applicable rules, then delete the
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rest. We do not sell your personal data to advertisers or marketing networks. Third parties who support our platform — payment processors and security tools — access only the data they need to do their job, under strict data-handling agreements. What we collect, how we use
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it, and how long we keep it all depends on the region you are in and the laws that apply there.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.